Terms of Service

Last updated: April 2026

1. Service Description

LoyaltyChat provides an online relationship assessment tool, AI-powered advisory features, and educational newsletter content for self-awareness and educational purposes only. Our assessments are not a substitute for professional counseling or therapy.

2. Eligibility

You must be at least 18 years of age to use this service. By using LoyaltyChat, you represent that you are at least 18 years old and have the legal capacity to enter into these terms.

3. Account Registration

By providing your email address and payment information, you create a LoyaltyChat account. You are responsible for maintaining the confidentiality of your account credentials.

4. Subscription Terms

4.1 Trial Period

LoyaltyChat offers a 7-day trial period for $1 USD. The trial provides full access to all premium features including your detailed Trust Score report, AI Relationship Advisor, and weekly newsletter.

4.2 Automatic Renewal

At the end of the 7-day trial period, your subscription will automatically renew at the standard rate of $9.99 USD per month. By subscribing, you authorize LoyaltyChat to charge your payment method on a recurring monthly basis until you cancel.

4.3 Price Changes

We reserve the right to change subscription pricing. You will be notified of any price changes at least 30 days before they take effect.

5. Cancellation

You may cancel your subscription at any time by contacting our support team at support@loyaltychat.com. Upon cancellation, you will retain access to premium features until the end of your current billing period.

6. Refund Policy

The initial trial fee of $1 is non-refundable. Monthly subscription refunds are determined on a case-by-case basis. Refund requests must be submitted within 14 days of the charge. Email support@loyaltychat.com.

7. AI Advisor Disclaimer

The AI Relationship Advisor is an automated tool designed for educational and self-awareness purposes. It is not a licensed therapist, counselor, or medical professional. Its responses should not be treated as professional advice. If you are in an abusive situation, please contact the National Domestic Violence Hotline at 1-800-799-7233.

8. Disclaimer

LoyaltyChat assessments are designed for self-awareness and educational purposes only. Trust Scores and behavioral analyses are generated using proprietary algorithms and should not be used as evidence of any behavior. Results are not clinically validated.

THE SERVICE IS PROVIDED β€œAS IS” WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY ASSESSMENT RESULTS.

9. Limitation of Liability

In no event shall LoyaltyChat be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

10. Governing Law

These terms shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law provisions.

11. Contact

For questions about these terms, contact us at support@loyaltychat.com.